Refund policy

RETURN & REFUND POLICY

At Variant Vault, customer satisfaction is important to us.

Returns

We accept return requests within 14 days of delivery if the item arrives damaged, defective, or significantly different from the product description.

To request a return, contact us at support.variantvault@gmail.com with your order number and photos of the item.

Non-Returnable Items

Items that have been used, damaged by the customer, or returned without original packaging may not be eligible for a refund.

Custom or special-order products may not be eligible for returns.

Refunds

Once your return request is approved and reviewed, refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photographs of the issue.

Contact

support.variantvault@gmail.com